Panda Logica

**Effective Date:** October 20, 2025

Panda Logica (the "Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the Panda Logica website and use our MBI software, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our Website and MBI Service, including:

This includes information by which you may be personally identified, such as:

• **Contact Data:** Name, email address, company name, phone number, and billing address.
• **Account Data:** Username, password, and profile preferences.
• **Communication Data:** Information you provide when submitting forms, participating in surveys, or contacting us for support.

Non-Personal Information (Automatically Collected)

As you navigate through the Website and MBI, we may use automatic data collection technologies to gather certain non-personal information about your equipment, browsing actions, and patterns, including:

• **Usage Data:** Details of your visits, including traffic data, location data, logs, and other communication data.

We use the information we collect for the following purposes:

1. To **provide, operate, and maintain** our MBI services and tools.
2. To **process transactions** and send you related information, including invoices and subscription alerts.
3. To **communicate with you** about your account, technical notices, updates, and security alerts.
4. To **provide customer support** and respond to your inquiries.
5. For **analytics and performance improvement**, to monitor and analyze trends, usage, and activities in connection with our services.
6. To **personalize your experience** on the site and within MBI.

**Crucial Note on MBI Data:** Panda Logica does not store, access, or analyze the raw business data you connect to MBI (your databases, spreadsheets, or cloud endpoints). Your data remains solely within your control and infrastructure. We only process **metadata** (e.g., table names, data types, connection settings) required to render your dashboards.

3. Disclosure of Your Information

We may disclose aggregated, non-personal information about our users without restriction. We only disclose personal information as described below:

• **Service Providers:** We share personal information with vendors, consultants, and other third-party service providers who need access to such information to perform work on our behalf (e.g., cloud hosting, payment processing).
• **Legal Compliance:** We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Panda Logica, or protect the safety of users.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are handled by a dedicated payment processor using secure encryption. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. You may:

• **Access and Update:** Review and change your personal information by logging into your account profile.
• **Opt-Out:** Opt-out of receiving promotional communications from us by following the unsubscribe link in those messages.
• **Data Portability/Deletion:** Depending on your location, you may have the right to request a copy of your data or request its deletion.

6. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website homepage or via email. The date the privacy policy was last revised is identified at the top of the page.

7. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

**Email:** privacy@pandalogica.com