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Insurance & Financial Services · MBI

Operational BI for insurance and financial services teams

MBI helps insurance and financial services operations teams monitor claims, cases, SLAs, and broker performance with self-service dashboards over existing systems.

Reporting pain points for Insurance & Financial Services Operations

Many teams in this sector rely on spreadsheets, static reports, and disconnected data — slowing decisions and hiding margin, performance, and operational issues.

Claims and case reporting delays

SLA visibility issues

Legacy system reporting limitations

Broker or partner performance hard to measure

Manual operational MI

How MBI helps Insurance & Financial Services Operations

MBI connects to your existing systems and gives users self-service dashboards, grids, and KPIs — without replacing your core ERP or database.

Build dashboards for claims, cases, SLAs, brokers, and operations

Improve visibility without replacing existing systems

Give teams self-service access to operational BI

Speed up operational reporting for management and compliance reviews

Reduce dependency on static reports and manual data extracts

Metrics teams typically track with MBI

Build dashboards and operational grids around the KPIs that matter most to your team — then save layouts, drill into detail, and share trusted views across the business.

Claims volume Case processing time SLA performance Broker performance Operational backlog

Interactive dashboards

Present high-level performance, trends, and exceptions in clear dashboard views — ideal for management reviews and daily operational monitoring.

Operational grids & drill-down

Move from summary to line-level detail with filterable grids, saved layouts, and related reports — without exporting to Excel.

Works with your existing systems

MBI is designed for businesses with complex operational data. There is no need to replace your core ERP or database — MBI adds a modern reporting layer on top of the systems you already trust.

Keep your core systems

  • No ERP replacement required
  • Connect to live operational databases
  • Self-service reporting for business users

Reduce Excel dependency

  • Dashboards, grids, and KPIs in one platform
  • Saved layouts and reusable report views
  • Role-based access over governed data models
IBM i / AS400 / iSeries SQL Server Complex operational ERP data

Connects to existing data

Works with IBM i and SQL Server without replacing your core platform.

Self-service BI

Empower users to build dashboards and reports without developer bottlenecks.

Less spreadsheet work

Reduce manual exports and repeated Excel reporting cycles.

See MBI working for Insurance & Financial Services Operations

Book a focused demonstration or request a dashboard review using your reporting scenarios — we will show how MBI connects to your existing systems and delivers the KPIs your team needs.

Prefer to explore first? View the MBI product page or start a free trial.